Start with the Earthaus Assistant
The fastest way to get an answer is to ask the Earthaus Assistant. Open it using the icon in the bottom corner of any page on earthausplaster.com.
It knows every guide we've published and can look up your order directly, so most questions are answered in under a minute, at any hour of the day.
The assistant is an AI, and we'll always tell you so. When a question needs a person, one comes — we'll get back to you within one business day.
What to include
To get an answer in one go, tell us:
Your order number, if your question is about an order. It begins with EH.
The email address you used when you placed the order — we need both together to look it up.
A brief description of what you need.
Other ways to reach us
Email: [email protected]
These reach the same place, and we answer them within one business day.